Privacy policy

Thank you for choosing Limoni Lingerie. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our products.

Information We Collect

We may collect and process the following information:

Personal Information: name, email address, shipping address, billing address, phone number, payment information.
Account Information: username, password (if you register an account).
Usage Data: your device IP address, browser type and version, pages visited, time and date of visit, referring website, and other diagnostic data.
Cookies & Tracking Technologies: we use cookies, web beacons, tags, scripts, and other tracking technologies to personalise your experience, improve our website and services.

How We Use Your Information

We use your information for purposes including:

Processing and fulfilling your orders, managing payments, and shipping.
Providing customer support and handling your inquiries or returns.
Personalising your shopping experience and improving our website.
Sending you promotional communications (if you have consented) about new products, offers, and events. You can opt out at any time.
Analysing trends and usage for business planning, marketing and website optimisation.
Complying with legal or regulatory obligations.

Disclosure of Your Information

We will not sell or rent your personal information to third parties. We may share information with trusted third-party service providers who perform services on our behalf (e.g., payment processors, shipping carriers, website hosting) and only as necessary for them to perform these services.
We may also disclose information if required by law, or to protect our rights, property, or the safety of others.

Data Security & Retention

We implement appropriate technical and organisational measures to secure your personal data. However, no internet transmission or storage can be guaranteed 100% secure.
We will retain your personal information only for as long as necessary for the purposes outlined and as required by law (for example, accounting or tax obligations).

Your Rights

Depending on your jurisdiction and applicable law (including EU GDPR), you may have the right to:

Access the personal data we hold about you.
Rectify or update your personal data.
Request deletion or removal of your personal data (subject to legal obligations).
Object to or restrict the processing of your data.
Withdraw consent at any time (for processing based on consent).
Opt out of marketing communications.

If you would like to exercise any of these rights, please contact us using the details below.

Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and analyse how you use our site. You may control or disable cookies through your browser settings — however, this may affect how our site functions for you.

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or store personally identifiable information from children under this age. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete that data.

International Transfers

If you are located outside Malta/EU and provide us with personal information, please note that your data may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. We will post the updated policy on our website and update the “Last updated” date.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: limonilingerie@gmail.com
Phone / WhatsApp: +356 99330550